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After 3 years of usage my steam started leaking water and got my floor very wet. I thought I might need a new mop but after I changed the filter, the problem's fixed. Just remember always use distilled water, it will last longer.

Have had the Bissell steam mop for about 6 months now and am pleased with it's performance, except cleaning grout. We have city (hard) water, but I decided to use it instead of distilled water due to cost. I use tap water right out of our heated spout (for tea) and plug the mop in and go. I mop weekly, and all was well until about a month ago. I accidentally left water in the mop container, haven't mopped in 3-4 weeks, (back to school busy)and PHEW!! Mildew grew in the filter and the whole house STUNK like mildew when I used the mop. But the filter has lasted 6 months. But when they say "Empty out the water between moppings", FOLLOW DIRECTIONS!! Oh, and my mop heads are wearing out. I, too have ceramic tile (HATE IT!!!!)and the rough grout wears out the pad. Steam cleaner doesn't clean the grout well, by the way....I have to be satisfied that I steamed it, so it's sanitary, if not pretty.

I have the Bissell steam cleaner mop and this is the filter you need to use for this product. It is easy to install, does a good job, and you need to replace it when the time is due. The only negative thing is that it is rather expensive, considering the cost of the steam mop. After only 4 or 5 filter changes, you have paid for another mop.

I recently had a new duraceramic floor installed and I wanted an easier way of cleaning the floor.I have been researching for a steamer and decided that we had a bissell floor scrubber when I was growing up,so I purchased the Bissell steamer and it is so amazing.No rinse,no chemicals and the floor drys in no time at all what more could you want.The only thing I would do while I purchased over the line is that I would buy extra filters with the steamer.

This is a good product to clean hard, wooden floor, easy to use, light and fast.

The product does what it claims. The only thing I would note, however, is that if you have a very hard floor, such as porcelain tile, eventually the pads will get holes where the steam comes out from rubbing against such a rough surface.

It performs the job! and if you use distilled water to begin with it last longer! will be buying again and again!...

Haven't had it to long but seems to being doing the job. Delivered as promised.

Product arrived quickly, plugged right into replacement slot, works well, will order again from this supplier

This was a great price for this item. Rather then hitting the stores to find the filter, I just checked Amazon and there it was! This is the first time I've had to purchase a filter forthe steam mop and it won't be the last!